Agency fee from $388

The right maid makes all the difference at home.

A MOM-licensed maid agency in Singapore placing trusted Indonesian and Myanmar helpers with families who need real support.

We bring her to your home Replies 7 days a week MOM Licence 25C2987
A Sapphire Maids domestic helper helping a child with homework at home
Indonesia & MyanmarScreened, trained helpers
Fully licensedEthical, MOM-registered
MOM-licensed agency (25C2987) Helpers from Indonesia & Myanmar Transfer, fresh & ex-Singapore maids In-house training centre
Why families choose us

Straightforward hiring, without the runaround

Three things make the search easier: a fair fee you can see upfront, a helper we bring to your home ourselves, and someone who actually answers when you have a question.

From $388 agency fee

One of the most competitive agency fees in Singapore, quoted clearly from the start so you can budget the rest of your costs with no surprises.

We bring her to your home

We meet your helper on arrival and accompany her to your home, so you are not arranging airport pickups or transport yourself. She reaches you ready to start.

We reply 7 days a week

Questions do not wait for office hours. Message us on WhatsApp any day of the week and get a real answer from our team, not a bot.

Types of maids

Find the match for your household

Whether you need someone who can start soon or a first-timer trained from scratch, we help you pick the right kind of helper before you commit.

Fastest to start

Transfer Maids

Helpers already in Singapore looking for a new employer. Local experience, quick to deploy, and you can meet them first.

  • Already in Singapore
  • No overseas recruitment or air ticket
  • References you can check
Explore transfer maids
Trained & eager

Fresh Maids

First-time helpers trained at our centre before they arrive. Motivated, lower salary expectations, and ready to learn your household routine.

  • Full pre-deployment training
  • Lower starting salary
  • High motivation on a 2-year contract
Explore fresh maids
Proven here before

Ex-Singapore Maids

Helpers who have worked in Singapore before and are returning. They already know local customs and settle in quickly.

  • Familiar with Singapore homes
  • Proven track record
  • Quick to adapt
Explore ex-Singapore maids
By nationality

Indonesian & Myanmar helpers

We focus on two source countries rather than spreading thin across many. That keeps our screening, training and support consistent, and helps us match a helper's strengths to what your family needs.

Indonesian maids

Often experienced with childcare, cooking and general housekeeping, with workable English for many candidates. More on Indonesian maids

Myanmar maids

Frequently chosen for elderly care and infant care, and known among many families for patience and a calm manner. More on Myanmar maids

Sapphire Maids helpers caring for an elderly family member
How it works

Four steps from enquiry to her first day

Hiring a helper is a regulated process in Singapore. We handle the MOM paperwork and walk you through each stage so nothing is missed.

1

Tell us your needs

Message us your household size, the main tasks, budget and preferences. We shortlist helpers that fit.

2

Interview & choose

Meet your shortlisted candidates by video call or in person, check references, and pick the one you trust.

3

Paperwork & approval

We handle the Work Permit application, insurance, security bond and the Settling-In Programme where required.

4

She arrives at your home

After the medical check and permit issuance, we accompany your helper to your home, ready to start.

What a helper can help with

All-round help for the way your family lives

A helper usually handles a mix of these day to day rather than one alone. Tell us what matters most for your household and we will factor it into the match.

Housekeeping

Cleaning, laundry, ironing and keeping the home tidy and organised day to day.

Cooking

Daily meal preparation suited to your family's tastes and any dietary needs.

Infant & child care

Supervision, feeding, playtime and safe routines for newborns through to school age.

Elderly care

Help with daily activities, medication reminders, mobility support and companionship.

A professional Sapphire Maids domestic helper in a bright Singapore home
Trained, checked, supported

Peace of mind, before and after placement

A good match is only half the job. We prepare helpers properly and stay reachable after they start, so you are not left on your own.

In-house training centre

Helpers learn household skills, hygiene and safe practices for Singapore homes before deployment.

Screened and verified

Background checks and verified credentials before a helper is put forward to you.

Support after deployment

If something is not working, talk to us and we will help you sort out the next step.

Clear on cost

What you pay, explained honestly

Our agency fee is one line item. The rest are government and third-party costs that every employer pays no matter which agency they use. We would rather you see the full picture upfront than be surprised later.

Good to know: households with a Singapore citizen child under 16, an elderly member, or a person with disabilities may qualify for the concessionary levy rate. We will help you check your eligibility.
$388agency fee, from

Charged by Sapphire Maids for sourcing, screening and placing your helper.

Separate costs set by MOM and insurers:

  • Monthly FDW levy: $300 standard, or $60 at the concessionary rate
  • $5,000 security bond to MOM, usually covered by a letter of guarantee in your maid insurance
  • Medical and personal accident insurance (minimum coverage set by MOM)
  • Helper's monthly salary and the pre-employment medical examination

Figures reflect MOM requirements at time of writing. We confirm the exact amounts for your situation before you commit.

In their words

Families we have helped

4.7 out of 5 on Google · 51 reviews
Questions, answered

Hiring a maid in Singapore: the basics

The questions families ask us most. Still unsure about something? Message us on WhatsApp any day of the week.

How much does it cost to hire a maid through Sapphire Maids?
Our agency fee starts from $388. On top of that, every employer in Singapore pays the same government and third-party costs regardless of agency: the monthly FDW levy ($300, or $60 at the concessionary rate), a $5,000 MOM security bond (usually covered by a letter of guarantee bundled with your maid insurance), medical and personal accident insurance, and the helper's salary. We break down the exact figures for your situation before you commit.
What is a transfer maid, and how is it different from a fresh maid?
A transfer maid is already working in Singapore and is moving to a new employer, so there is no overseas recruitment or air ticket and she can usually start within a few weeks. A fresh maid is a first-time helper recruited from overseas and trained before arrival. Fresh maids tend to have lower salary expectations and high motivation, but take longer to deploy. Read more about transfer maids.
Which countries do your maids come from?
We specialise in helpers from Indonesia and Myanmar. Focusing on two source countries lets us keep our screening, training and support consistent, and match a helper's strengths to what your household needs.
How long does it take to get a maid?
A transfer maid can often be deployed within 1 to 3 weeks once both employers agree and the paperwork clears. A fresh helper recruited from overseas usually takes about 4 to 8 weeks, depending on training, documentation and flight arrangements.
Do you bring the helper to my home?
Yes. We meet your helper on arrival, whether from the airport or her previous employer, and accompany her to your home. You do not need to handle the pickup or transport yourself.
Can I interview the helper before deciding?
Yes. You can meet shortlisted candidates by video call or in person before you choose. For transfer and ex-Singapore helpers, you can also check references.
What if the helper turns out not to be the right fit?
Tell us what is not working and we will help you arrange a suitable replacement in line with your contract terms. Our support does not stop once the helper is placed.
Are you a licensed maid agency?
Yes. Sapphire Maids Employment Agency holds MOM Employment Agency Licence 25C2987 and operates from 3 Shenton Way, Shenton House, Singapore.

See all frequently asked questions

Guides for employers

Read before you hire

Plain guides to the parts families find confusing, written to help you make a confident decision.

View all employer guides

Agency fee from $388

Ready to find your reliable domestic helper?

Tell us what your family needs and we will shortlist helpers that fit. Message us on WhatsApp, any day of the week.